October 8, 2020

We’ve all been in that conversation where it’s hard to focus on the person who is speaking to us, because we’re overhearing a much more interesting conversation happening elsewhere. And if  you think about how brands are competing for our attention online, that describes it in a nutshell. So much chatter… with everyone trying to

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September 11, 2013

Everywhere you look marketers, digital marketing consultants and thought leaders are chiming off about big data. Just yesterday I read this post extolling the virtues of data-based marketing in place of empathy-based marketing. In it the author says, and I quote, “And if you are not using data as the primary source of strategy development… you

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