Stop Shopping Cart Abandonment and Spread The Holiday Spirit

According to a 2017 Baymard Institute, an e-commerce consultancy, based in Copenhagen, report "more than 69% of online shopping carts that contain at least one item are later abandoned". The report analyzed 37 different studies to arrive at the 69% … [Read more...]

Aligning Sales & Marketing For Better Event Sales Prospecting

Do you struggle with connecting your sponsorship sales leads and attendee leads lists? Leveraging people on each to help you create qualified sales prospects for the other? If so, this post is for you. A friend of mine produces large conferences … [Read more...]

Stop Calling Amazon Prime A Loyalty Program – It’s Not!

Last week Skift posted an article, Business of Loyalty: What the Travel Industry Could Learn From Amazon Prime, suggesting travel brands could learn a lot from Amazon’s famous Prime Service. Nothing could be further from the truth… here’s … [Read more...]

Why Do Companies Screw Their Best Customers?

Yesterday I received an email from Oculus that really pissed me off. The email invited me (an early adopter of the technology) to share the gift of VR. It went on to inform me that for a “limited time” Oculus was selling a package of one Rift + two … [Read more...]

How To Use IFTTT To Automatically Prospect for Influencers

A month ago I used a simple IFFTT Recipe to automagically create a Twitter list of Travel Bloggers. I just hit "go" and let the wonderful world of the Internet and APIs do a lot of work for me.  Now I have a list of about 75 prospective Travel … [Read more...]