Stop Calling Amazon Prime A Loyalty Program – It’s Not!

Last week Skift posted an article, Business of Loyalty: What the Travel Industry Could Learn From Amazon Prime, suggesting travel brands could learn a lot from Amazon’s famous Prime Service. Nothing could be further from the truth… here’s … [Read more...]

Why Do Companies Screw Their Best Customers?

Yesterday I received an email from Oculus that really pissed me off. The email invited me (an early adopter of the technology) to share the gift of VR. It went on to inform me that for a “limited time” Oculus was selling a package of one Rift + two … [Read more...]

How To Use IFTTT To Automatically Prospect for Influencers

A month ago I used a simple IFFTT Recipe to automagically create a Twitter list of Travel Bloggers. I just hit "go" and let the wonderful world of the Internet and APIs do a lot of work for me.  Now I have a list of about 75 prospective Travel … [Read more...]

Are Millennials Looking For God On The Internet?

According to just released data from Pew.... YES...  Millennials are far more likely than their elder brethren to be searching for God via the Internet. In fact, they're almost 5 TIMES more likely to seek the Almighty on the web then Baby Boomers and … [Read more...]

Content Persuasion for a Digital First World

You can't sell if you can't persuade. We all know that. But what you probably haven't figured out yet is that digital content is the most persuasive tool in your sales & marketing toolbox and you're not using it correctly. In my 2014 … [Read more...]